Global Privacy Policy

We use the terms “we”, “us” and “our” to refer to Century Distribution Systems, Inc. (“Century”) and our affiliated companies. This Global Privacy Policy explains our privacy practices, including the information we collect and how we use it, as well as your choices concerning your personal information. This policy applies when you access our website(s), located at www.centurysc.com (“Website”) (Note: Century will continue to use our original domain name cds-net.com for email and other related purposes); and our in-house system viziv.centurysc.com (VIZIV) or centuryvms.com our VMS (Visibility Management System)® (“VMS®”)(collectively, the “Services”).

By using the Services, you agree to the collection, use, and disclosure of your personal information as described in this Global Privacy Policy. If you do not agree with the practices outlined in this policy, please discontinue use of the Services.

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What Information do we Collect?

We collect personal information as part of our business operations, to provide our Services, to respond to requests and offer customer support, to fulfill legal and contractual obligations and to build our products. You provide some of this data directly, such as when you complete a form on our Website, sign-up to receive emails and other communications from us, order our products and services or contact customer support. We also collect personal information through your interaction with our Website, for example, using embedded product technologies and cookies. We also obtain data from third parties.

 

Information you provide to us

When you subscribe to a newsletter, create an account, make a purchase, or request information from us, or otherwise use our Services, we will collect the following personal information:

  • Contact Data and Business Contact Information: such as name, company details, postal address, email address, business bank account and any data that would enable us to maintain our business relationship with you.
  • Comments and other Feedback: such as comments or posts made through forums on our Website and other interactive features.
  • Information we collect automatically: We collect the following information when you visit our Website, facilities, or use our Services:
  • Internet or Other Network activity: such as information about your browser, type of device or operating system; IP address (an IP address is a number that is automatically assigned to a computer); date and time of your visit; and content you visited or downloaded; any movements and behavior on our Services; the amount of time you spend on our websites or webpages.
  • Audio, Visual and Biometric Data: such we use CCTV or video when you visit our locations and/or foreign offices/warehouses, some entities may use faceprint recognition technology, and voice print recordings when you register for a conference.
  • Cookies and Tracking Technologies: please refer to Cookies information located below.

Information Collected from our VIZIV / VMS (Visibility Management System)®

When you conduct business on our in-house systems as a registered user, we collect and store the following user personal information to insure we can interact with you and monitor your use of our systems:

  • Information about your computer or other devices (i.e. phone, tablet) that are used to access our system.
  • Browser type.
  • IP address and/or country is used to provide better service.
  • User ID.
  • Name.
  • Company email address.
  • Telephone.

You are responsible for maintaining the confidentiality of any Century-issued User ID including passwords that are assigned to you for accessing our in-house systems.

We will deactivate users that have been inactivate for an extended period. Registered VMS®/ VIZIV users may access and change their information or request their local Century Representative to update as needed.

If we collect any personal information not mentioned in this Global Privacy Policy, we will provide notification and advise what is being collected and its use.

How We Use Your Information

We use information that we collect for lawful purposes associated with the growth, maintenance and management of our business while also respecting your privacy. These uses include our internal operations and administration, communicating with you and fulfilling your requests for our Services, for advertising and marketing, to monitor and maintain functionality and security of our services and to improve, develop, enhance and otherwise provide the our services.

We may use your personal information:

  • To communicate with you: You may choose to communicate with us via email (e.g. if you need help or if you forgot your login name). We use the information you provide in your communications with us to answer your questions. Sometimes we need more information to respond to your requests. Please remember that emails can be intercepted. We will never ask for private information like Social Security numbers, bank account numbers, credit card information, or passwords in an email. Please don’t include that kind of information in an email. We might send you regular updates about our business through mail or email when we have your consent. We might use your information to help with complaints or problems you have with our Website. You can stop getting emails from us at any time. See the section “Your Choices and Rights” for more information.
  • To recruit you: we use the information we collect to ensure that we recruit the appropriate candidates.
  • To manages access to our locations, sites, offices and/or premises.
  • To operate our business: We use your information to provide our services and to engage in transactions required to maintain our contractual and business relationships.
  • To provide the security and functionality of our Website: we use the information we collect to improve the security and functionality of our Websites, webpages, and networks, to provide the website, including authenticating you when you login and enabling your use of the services available on the Website. We also use your information to keep VMS® / VIZIV secure and prevent fraud, to conduct and manage anti-corruption, anti-fraud, anti-bribery checks, to assess and address risk management to avoid non-compliance, setbacks of our business and protecting of our reputation.
  • To personalize your experience: We use your information to personalize your experience when on our website.
  • To verify compliance with the terms and conditions governing the use of the website, including monitoring private messages sent through our website’s private messaging service.

We also collect your company email address for:

  • your registration of your new User ID;
  • additional services or updates to system development or model changes; and
  • to add you to our newsletter, which you may opt out of at any point or time.

Our Lawful Basis for our Use (EEA Users)

We rely on the following legal basis for collecting and using the personal information described above:

  • Your consent (e.g. to send you newsletters and other marketing materials).
  • Performance of a contractual obligation (e.g. we use your business email and other information to provide the Services to you)
  • When we have a legitimate interest to do so (such as processing for administrative purposes, product development or improvement, preventing fraud or criminal acts and in support of information security) and our interest is not overridden by your data protection interests or fundamental rights and freedoms.
  • If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the time of collection. We will also tell you whether the requirement for that information is mandatory and explain any consequences to you if you do not provide the information. We are the controller for all personal information we collect in the EEA.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

There are two types of cookies, session cookies and persistent cookies. Session cookies will be deleted from your computer when you close your browser.

We may use session cookies to keep track of you while you navigate through the website to prevent fraud and increase website security and for technical purposes to enable us to better navigate you through our site.

We also use a third-party cookie from Sentry.io. Sentry.io allows us to track application errors/exceptions as they happen to improve our application. VIZIV / VMS® 2.0 captures errors and sends them to the Sen-try.io platform, which provides us with a dashboard in which we can view application problems and then resolve issues. VIZIV / VMS® 2.0 uses cookies is primarily for functionality related to authentication.

Who We Share Your Information With

We may disclose your information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Global Privacy Policy. Our contracts with suppliers and subcontractors include provisions to protect your information and limit its use. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this Privacy Policy.

In addition, we may disclose your personal information:

  1. to the extent that we are required to do so by law;
  2. in connection with any ongoing or prospective legal proceedings;
  3. to establish, exercise or defend our legal rights (including providing information to others for the security prevention); and
  4. to the purchaser (or prospective purchaser) of any of Century’s businesses or assets that we are (or are contemplating) selling.

We may also use your information with companies engaged to help us prepare and deliver advertising and marketing content. We do not provide your personal information to any third parties for direct marketing purposes.

Except as disclosed in this Global Privacy Policy, we will not provide your information to third parties.

Your Choices and Rights

You may request access or corrections to your personal data and make choices about the kinds of communications you receive.

Your California Rights

If you are a resident of California, you have the following rights regarding your personal information:

 NOTICE AT COLLECTION FOR CALIFORNIA USERS

What Information Do We Collect About You? How We Use the Information We Collect Do We Sell or Share the Information?
Identifiers, such as name, phone number, postal address, business address, e-mail address, IP address, and signature
  • To provide our Website to you.
  • To make our VMS®/VIZIV Services and products available to you.
  • To review your application for employment.
  • Responding to requests, suggestions, questions, and comments, and providing other types of user support.
  • Fulfilling your payments and transactions.
  • Sending you service/transaction-related messages, such as changes to your account.
  • Communicating about, and administering your participation in, events, conferences, programs, surveys, polls, panels, questionnaires, and other offers or promotions.
  • To personalize your experience on our Services.
  • For marketing purposes.
  • To monitor, improve, and develop our products and services.
  • To protect the security and integrity of our business, comply with legal requirements and obligations, or as otherwise permitted by law.
  • For any other purposes with your consent, at your direction, or where notice is provided.
No
Financial Information, such as credit card information, bank account and routing number, and billing and shipping address.
  • Making our VMS®/VIZIV Services and products available to you.
  • Fulfilling your contractual payments and transactions.
No
Internet/Network Information, such as device data, analytics data, advertising measurement data
  • To personalize your experience on our Services.
  • Analyze, operate, and improve our Services (including repairing errors or debugging) or develop new ones.
  • Measure and analyze visitor traffic and usage patterns and improve the quality and effectiveness of our Services, features, and related communications.
  • To improve the security and functionality of our websites, webpages, and networks, to provide the website, including authenticating you when you log-in and enabling your use of the services available on the website.
Yes
please refer to our Cookies information
Geolocation Data, such as precise geographic location information
  • For marketing purposes.
  • Coordinating access to your account.
  • To protect the security and integrity of our business, comply with legal requirements and obligations, or as otherwise permitted by law.
No
Biometric Data, such as CCTV, video, facial Recognition Technology and voiceprints.
  • To protect the security and integrity of our business and its premises.
  • To register and participate in conferences.
No
Audio, electronic, visual, or similar information, such as CCTV.
  • To protect the security and integrity of our business and its premises.
No
Professional/Employment Information, such as your employer, company, or school if your subscription is tied to an employer or school account
  • To provide our Website to you.
  • Making our VMS®/VIZIV Services and products available to you.
  • To review your application for employment.
  • Responding to requests, suggestions, questions, and comments, and providing other types of user support.
  • Sending you service/transaction-related messages, such as changes to your account.
No
Other Personal Information, such as information you post on our social media pages, comments and feedback, or otherwise provide to us
  • To monitor, improve, and develop our products and services.
  • Responding to requests, suggestions, questions, and comments, and providing other types of user support.
No
Inferences, such as predictions about your interests and preferences
  • To personalize your experience on our Services
  • For marketing purposes.
  • For any other purposes with your consent, at your direction, or where notice is provided.
No
Sensitive Personal Information, such as financial account information and biometric information
  • As required for employment purposes.
  • For any other purposes with your consent, at your direction, or where notice is provided.
No

Retention. We will retain your information for as long as you use the Services and for as long as we have an ongoing relationship with you. Once our relationship ends, we will retain any information needed to comply with our legal obligations and for record keeping purposes.  Some or all data may be required for the website to function properly and we may be required to retain certain information by law.

To exercise your right to opt-out of “sales,” you may submit a request by sending an email to:

piidatamanager@cds-net.com

Please include your name and your company

  • Right to Know. You have the right to request that we disclose the categories of personal information we collected about you, the categories of sources from which we collected the personal information, the categories of personal information that we sold or disclosed, our business or commercial purpose for collecting and selling your personal information, the categories of third parties with whom we shared your personal information, and the specific pieces of personal information we collected about you.
  • Right to Correct. You have the right to request in certain circumstances that we correct any inaccurate personal information that we have collected directly from you. To protect your personal information, we are required to verify your identity before we can act on your request.
  • Right to Delete. You have the right to request that we delete the personal information we have collected about you, subject to certain exemptions.
  • Right to opt-out of certain uses of your personal information (e.g. targeted advertising, sale, share or profiling).
  • Non-Discrimination. You have the right not to be discriminated against for exercising the rights above.

We do not use your sensitive personal information outside of the purpose for which you provided it to us. We do not knowingly sell or share the personal information of anyone under the age of 13.

  • Global Opt-out Signal. Some browsers offer you the ability to opt out of cookie-based and other online tracking, which may be considered a “sale” or “sharing” of your personal information. At this time, we only respond to browser-based opt-out signals sent through the Global Privacy Control: https://globalprivacycontrol.org/. We do not respond to do not track or other browser-based signals.
  • Financial Incentive. We do not offer any programs to you that would be considered a “financial incentive” for sharing your personal information under California law. Any perks/benefits/discounts are unrelated to your personal information.
  • Authorized Agent. You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so and we will need to verify your identity directly.

Your European Rights

If you are in Europe, you may have additional rights under the GDPR.

You have the right to:

  • Access, correct or delete your information: If you would like to correct or update your personal information, or to request access to or deletion of your personal information, you may contact us with the contact details provided at the end of this policy. If you request a change to or deletion of your personal information, please note that we may still need to retain certain information for recordkeeping purposes, and/or to complete any transactions that you began prior to requesting such change or deletion. Some of your information may also remain within our systems and other records where necessary for compliance with applicable law. At your request and where the law requires us to do so, we will confirm what personal information we hold about you. We will require evidence of your identity before fulfilling your request.
  • Objection to Processing or Withdrawing Consent. If you are in the EEA, you can object to processing of your personal information, ask us to restrict processing of your personal information or withdraw your consent to processing. Withdrawing your consent will not affect (1) the lawfulness of any processing we conducted prior to your withdrawal, or (2) processing your personal information under other legal bases.

We may not be able to give you access to our systems if you withdraw consent or restrict our ability to process your information for the purpose of authenticating you, providing VMS® / VIZIV system to you, or securing VMS® / VIZIV.

Opt-out Options

  • You can stop the collection of cookie information on our websites easily by selecting the opt-out “Reject” button.
  • You can opt-out of any of our newsletters and other marketing email communication by clicking on the Unsubscribe button on the page.
  • Clients may opt out by contacting their local support representative.
  • You may send your request for opt out to the PII data manager located under the Privacy Contact Information below.

In most cases, Century will verify identity through our existing authentication practices for password-protected accounts. We do not sell your personal information.

Your privacy settings can be used to limit the publication of your information on the websites.  You can adjust your privacy settings under your Internet browser “Privacy Setting” tools.

If you believe we are using your personal information in a way that is inconsistent with this Privacy Policy or for more information about your rights, contact your local data protection authority (contact details for data protection authorities in the European Economic Area are available here.)

Submitting Requests

You can exercise your rights by:

  • By contacting us directly through our website (contact us): www.centurysc.com
  • Emailing us at piidatamanager@cds-net.com

Third Party Websites

Century does use social media websites for the purposes of engaging and informing the public. We use these services to disseminate information about our company and the services that we provide. We do not use third-party websites to solicit or collect information from individuals. No information will be disclosed, sold or transferred to any other entity outside Century unless required under the law or as disclosed under this Global Privacy Policy. However, if you choose to engage with Century via third party websites the collection of your personal information from such websites is subject to the privacy practices of the respective third party and we have no control over how such personal information is used or shared.

 

International Data Transfers

We are a global organization that has operations throughout the world where we may transfer Personal Data that we collect which may be stored and processed in and transferred between any of the countries in which we operate to enable us to use the information in accordance with this Global Privacy Policy. Information that you provide may be transferred to countries in which we operate that may not have the same data protection laws as those in force in the United States or the European Union. Where that is the case, we use appropriate safeguards to protect your information, including the standard contractual clauses.

 

Security of Your Personal Information

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We will store all the personal information you provide on our servers, which are protected by passwords and firewalls. You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet. Users are responsible for keeping their password and other login details confidential. We will not ask for your password except when you log into the VMS® / VIZIV application.

 

Data Retention

We will retain your information for as long as you use the websites and for as long as we have an ongoing relationship with you and for a reasonable time thereafter. Some or all data may be required for the website to function properly and we may be required to retain certain information by law. We will retain your information for as long as needed to comply with our global legal and contractual obligations.

 

Interaction with Children Online

Century is committed to the protection of children’s online privacy. Century does not collect information from a child under the age of 13.

 

Visiting Other Websites

Our website may contain links to other affiliates and private organizations. We do not control the contents of third-party websites and they may not follow the same privacy and security policies as Century. These websites may send their own cookies to you and may collect your information and use it in a way inconsistent with this Privacy Policy. By agreeing to access or accessing a third-party website, you are accepting the data policies under that site.

 

Additional Information

We may alter, update or otherwise change this Privacy Policy at any time. As such, you should periodically check this Privacy Policy to review the contents and guidelines. Your use of this Website/Services following the posting of such changes will indicate your full acceptance of those changes.

If at any point you believe the information we process on you is incorrect, you can request to see this information and have it corrected or deactivated by sending an email to piidatamanager@cds-net.com with your specific request.

If you have any questions, concerns or comments about this Privacy Policy you may contact us at:

Email:

piidatamanager@cds-net.com

Via Mail:

Century Distribution Systems, Inc.
Attn:  Compliance
4860 Cox Road, Suite 210
Glen Allen, VA  23060

Effective as of January 22, 2023

 

 

 

© 2023 Century Distribution Systems, Inc. All Rights Reserved. | This policy was last modified on 05/08/2023.